What to do?

[rgiesel]

Hello,

Not sure what forum to post this in but here goes.


August 11

- Signed up for membership, paid dues, and credit card charged.

- Registered for forums and received email with forum login information.

- Sent email same day for logging in process to the Members Only Section.


August 14

- Received a reply from one named Jan explaining Members Only Section process is not automated.

- Received acknowledgement of payment, membership number and PDF on website login procedure.

- Received email from Jan indicating to send to webmaster membership number and user name. Information was emailed.

- Jan’s email indicated if there were any problems, to email the webmaster.


August 19

- Now that I am ~ 8 days from initially signing up, I am reluctant to email the webmaster as I have never received any email about the Members Only Section.


- Is this typical for this organization? And if yes, I can be patient. How long does this take?

.

[Bruce Fenstermacher]

No this is not typical. Emailing the webmaster is the key. Two of us volunteerly monitor the webmaster mail which comes into my personal email. On average I check my email 30 times a day. I also check the forum about 30 times a day. As soon as I see a request I take care of it. For example I'm responding from a center city helipad on an EMS flight form my IPone right now.

So unless something falls through the cracks, we respond in less than a day. Most times less than 8 hours.

I will look into my mail and track done the info I need and set you up ASAP when I get back to the office.

[canav8]

In the mean time, welcome rg001.

[Bruce Fenstermacher]

Ok Roger, your set. Sorry it took so long.

[rgiesel]

Bruce, I wrote the reply below and sent it to you as a message. I noticed it is stuck in the Outbox, thus posting this to you here. Is there a button to click to release emails from my Outbox that I've missed?

------------------------------------------------------------
Bruce,

Thank you for your help.

I must be doing something incorrectly somewhere. I go to the main web page, click on the login button, enter my user and password and I'm logged on.

When i click on the Members Only button, I receive the message below.

"You are not logged in. Please log in here and return to this page."

I can't quite figure out what I'm doing wrong.

Roger

[rgiesel]

Bruce,

This might help. I emailed the webmaster on August 15 with the information.

Roger

[Bruce Fenstermacher]

I'll double check you settings. You are doing everything right.

Private messages stay in your outbox, or they appear to, until the message is read by the resipient. When I go to my in box you message will be there and when I open it it will leave your out box.

[Bruce Fenstermacher]

Roger I sent a private message to you